1. Introduction
2. Information We Collect
We collect information to provide better services to our users. The types of information we may collect include:
- Personal Information: Name, email address, phone number, address, and any information provided when you contact us or fill out forms on our website.
- Technical Information: IP address, browser type, operating system, and data about your use of our website (e.g., pages viewed, time spent on site), collected via cookies and similar technologies.
3. How We Use Your Information
We use the information collected for the following purposes:
- To provide, personalize, and improve our services.
- To respond to inquiries and fulfill service requests.
- To process payments and manage customer accounts.
- To communicate updates, offers, and promotions with your consent.
- To analyze website performance and user experience to improve functionality.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience and gather data about website usage. You can control your cookie preferences through your browser settings, but please note that disabling cookies may affect website functionality.
5. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your data with trusted third parties in the following situations:
- With service providers who help us operate our business (e.g., payment processors, IT support) under confidentiality agreements.
- To comply with legal obligations or respond to lawful requests by authorities.
- To protect our rights, users, or the public from harm or illegal activity.
6. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Retention of Data
We retain personal data only as long as necessary for the purposes outlined in this policy, or as required by law. When data is no longer needed, we securely delete it.
8. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access your data and request corrections.
- Request deletion of your data where legally applicable.
- Withdraw consent to data processing (e.g., for marketing communications).
- Opt-out of cookies or tracking technologies through your browser settings.
9. Children’s Privacy
Our services are not directed toward individuals under 16, and we do not knowingly collect information from children. If we learn of unauthorized data collected from a minor, we will promptly delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page, and the effective date at the top will reflect the latest update. We encourage users to review this policy regularly.
11. Contact Us
For questions, concerns, or requests related to your privacy, please contact us at:
alex@everydayrepair.ca
(647) 533-0880